Bright and broomy Privacy Policy

Effective Date: February 3rd, 2026

Bright and Broomy (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book services, or communicate with us. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information, including:

  • Contact information: name, phone number, email, and address.

  • Booking information: service details, schedule, payment information, and preferences.

  • Communications: SMS, email, or phone communications related to appointments, service updates, or customer support.

  • Other information: any details you voluntarily provide when contacting us or using our services.

We do not knowingly collect personal information from children under 18.

2. How We Use Your Information

We use personal information only for purposes consistent with providing our services, including:

  • Managing and scheduling your cleaning appointments.

  • Sending service-related communications, including SMS reminders, updates, and follow-ups.

  • Processing payments and providing receipts.

  • Responding to inquiries or customer service requests.

  • Improving our services and website experience.

  • Complying with legal obligations.

We do not use your information for unrelated purposes without your consent.

3. Marketing Communications

We may send promotional messages only if you opt in separately. You can unsubscribe from marketing communications at any time without affecting your service.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information:

  • With trusted third-party service providers who assist us in delivering services, such as booking software, payment processors, and SMS messaging providers. These providers are required to protect your information and use it only for the purposes we specify.

  • When required by law, regulation, or legal process.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once it is no longer needed, we securely delete or anonymize your information.

6. Data Accuracy

We strive to keep your personal information accurate, complete, and up-to-date. Please contact us if your information changes or needs correction.

7. Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

8. International Users

Your personal information may be stored or processed in the United States. By using our website or services, you consent to the transfer, storage, and processing of your information in the U.S.

9. Cookies and Tracking

Our website may use cookies or similar tracking technologies to improve your browsing experience. These are not used to collect personal information beyond what you voluntarily provide.

10. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Opt out of receiving service-related communications, such as SMS messages, at any time by replying STOP.

11. Legal Compliance

We collect and use personal information only as permitted by law, including for legitimate business purposes and to fulfill contractual obligations.

12. Links to Other Policies

For more information on your rights and obligations when using our services, please see our:

13. Changes to This Privacy Policy

Bright and Broomy may update this Privacy Policy at any time. Updated policies will be posted on this website with the effective date. Your continued use of our services constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us: